Booking Terms & Conditions

 

 

Edinburgh Visit Scotland reserves the right to:

1) Anyone who arrives under the influence of alcohol or drugs and /or is suspected of bringing alcohol or drugs to any Edinburgh Visit Scotland event will not be allowed to participate and will be asked to leave the tour immediately. In this case no refunds will be issued.

2) Aggressive behaviour towards any staff or customer will not be tolerated. If this situation was to arise, this person will be removed from the event and no refund will be issued.

3) All your belongings remain your responsibility whilst on this event.

4) Edinburgh Visit Scotland accepts no liability for any accident or incident caused during or after the event.

5) If you have any disability or health concerns please contact our office (0131 557 4700 or info@edinburghvisitsscotland.com)

6) In the unlikely situation Edinburgh Visit Scotland has to cancel an event due to circumstances outwith our control, you will be contacted and offered a place on another event or a full refund. We are not liable for any expenses you have arranged out with our event such as accommodation etc.

7) Customers are advised to wear sensible and warm clothing due to the nature of many locations and the weather conditions. Many of the locations date back centuries and we would like to ask you respect the buildings.

8) By agreeing to these terms and conditions you further indemnify Edinburgh Visit Scotland’s events and its staff from and against all legal liability in respects of any claims, damages, costs, penalties, demands, proceedings, actions, suits, losses or expenses in respect of or arising out of the injury to or the death of any person, or damage to any property arising from your participation in the activities at any attended event.

9) Edinburgh Visit Scotland reserves the right to escort any participant off the event premises without giving reason.

10) There will be flash photography.

11) The event is a walking tour and is therefore not intended for people with walking or hearing difficulties.